We're aware that it can be very confusing working with the various systems that CBG use to assist with the translation process, so we've prepared this short crib sheet to try to clarify what each account is for, how you access it, and what to do if you can't get in.
System
|
What's it for?
|
Where do I login?
|
What's my username?
|
What if I can't get in?
|
---|---|---|---|---|
TANGO Supplier Portal |
|
Visit https://supplier.tango.cbg.com/ | Your email address |
Click the "Forgot your password?" link on the login screen and follow the instructions. More info at Logging in to the Supplier Portal. Failing that, contact CBG via CBG Support Center. |
Service Desk |
|
Visit CBG Support Center. | Your email address |
Click the "Forgot your password?" link on the login screen and follow the instructions. Or maybe you need to sign up first. More info at How to request support? As a last resort, email us at ! |
Oryx |
|
Visit the link your CBG project manager supplies | Your email address |
Click the "Reset password" link on the login screen and follow the instructions. Failing that, contact CBG via ! |
FX2 (file sharing area) |
|
Visit https://fx2.cbg.com/ | Your supplier code, e.g. MWEEE1 | Contact CBG via Service Desk |
All of the systems above have distinct user databases that are not synchronised (sorry!).
So your password can be the same for some of them, but only if you deliberately set it to be so.